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Help & Support

Submit a Ticket

Describe your issue and our team will get back to you within 24 business hours.

New Support Ticket
The more context you provide, the faster we can help.

Use High / Urgent only for production-blocking issues.

The more context you provide, the faster we can help.

Before you submit
  • 1Check the FAQ — your question may already be answered.
  • 2Include your TYPO3 and PHP version numbers.
  • 3Attach any relevant error messages or stack traces.
  • 4Link to the product page you purchased.
Response times
Normal≤ 24 h
High≤ 8 h
Urgent≤ 4 h

Mon–Fri, 09:00–18:00 CET